Customer Service

We are committed to you and recognize that customer service is the key to our success.

WHAT WE OFFER YOU

• Exceptional customer service - where you are our #1 priority
• Expert product technical support 5 days/week
• Available via phone, email or online chat
• Comprehensive  Web Tech Support Solutions

TEAM TRAINING and EXPERIENCE

Our expert Customer Service Team members get regular up-to-date product training to better provide you answers to all your product questions. Whether a simple or in-depth question, we'll walk you through what you need to know step by step. In addition, they are constantly wiring up and testing products in our in-house tech lab, so they will be experiencing the same problems and anticipating your questions.

SHIPPING TIME CHECK

See how fast your shipments will reach your destination with FedEx Ground. Please view the map of transit times from the origin ZIP/Postal code. Please be noted this is just the estimated time. It's not guaranteed. If you want to make sure of the delivery date, you must pay for express delivery, including 3-day (express saver), 2nd-day, and standard overnight.